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The Commentator Information System: A Usability Evaluation of a Real-Time Sport Information Service

TitleThe Commentator Information System: A Usability Evaluation of a Real-Time Sport Information Service
Publication TypeConference Paper
Year of Publication2007
AuthorsMidy, M-A., C. Jensen, and Y. Park
Tertiary AuthorsInakage, M., N. Lee, M. Tscheligi, R. Bernhaupt, and S. Natkin
Conference NameProceedings of the international conference on Advances in computer entertainment technology - ACE '07
Pagination33-40
Date Published06/2007
PublisherACM Press
Conference LocationSalzburg, Austria
ISBN Number9781595936400
Keywordscommentator information system, entertainment, ethnography, HCI, olympics, sports IT, television, usability
Abstract

Many of the most vivid recollections we have of major sporting events and accomplishments as TV viewers and sports fans are things like scores, statistics, or the TV images of specific events. What make many of these live in our memories, or grab our attention in the first place is often the commentator or sports-caster, their words of wisdom, or lack thereof, the excitement and emotion in their voices, echoing our own. The commentator is a vital part to the sportscast experience, part of what can make watching sports remotely more enjoyable than at the stadium. In order to provide accurate and timely data to TV viewers, radio, or online listeners, commentators sometimes rely on a system called the Commentator Information System (CIS). In this paper we present an in-depth usability study of a CIS, how commentators do their job, how the process may be improved, and how to make sportscasts and simulations more enjoyable in the future.

DOI10.1145/1255047.1255055